BRONWYN POOLE

As a change management professional with 15 years of consulting experience, Bronwyn Poole helps global companies implement major transitions in business strategy by building on their cultural strengths and addressing cultural barriers.  She has led assessment, design and implementation teams to drive business strategy through leadership alignment, strategic communications, organization redesign, rewards and recognition, customer focus programs and interactive learning.  Her industry experience includes chemicals, manufacturing, energy, financial services, professional services, high tech, pharmaceuticals and transportation.

Bronwyn partnered with top executives to facilitate the successful global merger of Price Waterhouse and Coopers & Lybrand via a strategic communications program targeted to the new firm’s professional staff. Post merger, she led a multi-project global program with the firm’s global IT function to facilitate the merger of cultures, assess and revise human resource strategies, create global competencies, align leadership and develop global communications capabilities. This integrated approach led to increased customer satisfaction and retention of critical talent.

To help manage double-digit growth, a division of DSM, a global chemical company, sought expertise in culture change. Bronwyn’s role included identifying customer needs, aligning leadership, redesigning the organization into cross-functional, customer-focused teams and training staff company-wide to demonstrate new strategic behaviors. The result was sustained annual revenue growth of over 25 percent in a competitive industry and successful global expansion.

To sustain its profitable growth in a consolidating, commodity industry, CEMEX, a top global cement company, partnered with Bronwyn on a variety of change management efforts. Over a three-year period, her work included program management to facilitate enterprise-wide systems implementation, communications and training to launch a human resources call center for Latin America, delivery of change leadership training, and global assessment of the culture. This work culminated in the design and pilot of an integrated culture change program to increase business literacy, collaboration, innovation and customer focus.

Previously, Bronwyn has worked with Sibson Consulting, Towers Perrin, and Watson Wyatt. She received her undergraduate degree from Wesleyan University and her masters in business administration from Northwestern University’s Kellogg Graduate School of Management.