Leadership Performance Expertise

Gagen MacDonald helps executives inspire high performance by actively listening and openly communicating to build trust with employees.  In today’s business climate, where employee skepticism runs high and loyalty runs low, the leader’s job is not to mobilize others to do, but rather to want to do.  Few leaders, unfortunately, take the time to engage employees when their attention is focused on fierce competition and pressure for short-term results.

Gagen MacDonald helps companies accelerate leadership performance and improve organizational effectiveness to achieve superior business results. Whether your company is executing a new strategy, introducing new executives to the organization or turning around the business, we can help leadership develop the capabilities necessary to inspire high performance.

Our Observations about Leadership Performance

Leaders must demonstrate the behaviors they want from employees.  It’s one thing to tell employees what you want them to do, but it’s quite another to show them. Casting the shadow of a leader is critical.  In addition to defining the behaviors and foundational competencies required to drive the strategy, we coach leaders to model new behaviors and develop individual development plans.

Good leaders are great communicators – no exception.  Communication is the key leadership skill needed to succeed, according to an American Management Association study on leadership skills.  To improve the effectiveness of current or new leadership, we can assess individual and team leadership capabilities, and then provide the coaching and training needed to engage their teams and employees.

Leaders must connect with employees to inspire high performance.  In addition to being good communicators, they must relate to what motivates and inspires their employees.  We can conduct company-wide assessments of cultural dynamics and issues to help leaders understand and act on issues that employees care about.

An aligned leadership team can do more than any one individual.  Employees know when a leadership team is aligned—or not.  We’ve aligned teams by helping executives articulate their vision and business strategy, as well as use a Consider—Dialogue—Solve model to help them communicate better together and have the real dialogue needed to drive the business.

© 2005 Gagen MacDonald LLC