Ask our clients about us and they’ll say that Gagen MacDonald is different from other firms.  Here’s why:

• Our approach fits you and your needs.  We work closely with clients to help identify what keeps them awake at night and find customized solutions that fit. 
• We have a proven approach.  We’ve assembled proprietary tools and processes that are proven to work.
• We look at the rational and emotional reasons for action.  We employ a process to align the mindset of leaders and employees.  It combines a rational approach to focus employees’ attention on what they need to do, and an emotional approach to inspire them to do so.
• We look at communication as everyone’s job.  Communication is the foundation for everything we do, because it’s the foundation of business.  By this we mean the communication among people in the organization that happens every day.
• We get results—now.  We’re action-oriented, helping you get the immediate results you need, while laying the foundation for long-term success.  We work for measurable results, not just to implement a plan or a process.

We focus on:	Not:
Achieving operating results	Culture or change management
Changing behavior at the front line	Management only
People as part of the process	People as an afterthought to the process
Modifying our approach to fit the client	Modifying the client to fit the approach
Replacing ourselves with the client	Lifetime employment at the client

© 2005 Gagen MacDonald LLC