Want to Raise Productivity? Improve Quality? Lower Costs?

Quality circles.  Culture change.  Self-managed work teams.  Employee empowerment efforts like these are not new, but quite often their success has been limited.  In fact, an Industry Week study showed only 16.2% of plant executives consider themselves successful at driving widespread empowerment efforts, even though 90% believe their employees must become empowered. 

Performance Improvement Expertise

Gagen MacDonald helps companies improve performance by helping to get employees to understand what’s important to the success of the business, and then getting them excited about pulling together.  Quality, defect rates, absenteeism, lost time incidents, overtime, turnover, throughput….  We also help address larger issues in multi-location organizations, such as building a workforce into a competitive advantage, creating a climate for improved union relationships, or engaging employees to deliver a brand promise, launching a new product or aligning senior leadership around a strategy. 

We enable management to improve operating results by introducing proven ways to focus and motivate employees.  We do this by taking a very practical approach.  We identify the opportunities for improved performance using a series of proprietary tools and a healthy dose of employee feedback to get everyone excited about the possibilities.  

Common barriers to success often are rooted in a mindset formed over the years by employees’ observations: 

• “It didn’t work before.” 
• “It’s somebody else’s fault.” 
• “Will the union really let us?”
• “We don’t have time or resources.” 
• “We can’t get support from the top.”
• “It’s another flavor-of-the-month program.”

© 2005 Gagen MacDonald LLC